Chip Griffin

Chip and Gini discuss whether or not you should be using waitlists to manage demand for your agency’s services.

As painful as it may be to talk about, insurance is something that we all need to understand and consider.

You always hear that everyone in your business should be making the best, highest use of their time. But one of the biggest offenders of this objective are the agency owners themselves. How often have we found ourselves doing low value administrative work that we could easily have someone else do? Perhaps we do it

Small agencies can increase their capabilities and bandwidth by partnering with other small agencies and freelancers. But what are the tricks to doing this successfully?