Management

In my conversations with owners, it inevitably comes up that they take compensation in a variety of different ways.

As tax day approaches here in the United States, it is as good a time as any to highlight an important financial issue that many agency owners get wrong.

Weekly 1:1 meetings between managers and their direct reports can make a bigger difference in the success of an agency than almost anything else that they do.

Many agency owners come to me with the knowledge that they have a lot of things that they need (or want) to change about their businesses.

Agency owners actually make money in two different ways, even though they often treat it as a single income stream.

As business owners, we sometimes need to think about unpleasant things. One of those is what happens if we get hit by a bus (literally or otherwise).

Agency owners commonly ask me what they should be setting as target utilization rates for their employees.

With the holiday season upon us, many agencies will be giving gifts to their clients and employees.

During the past couple of weeks, I have received a number of questions from agency owners wondering if I think a recession is coming and what they should do to prepare.

Most of us who end up in leadership positions can do a pretty good job of talking, but that’s not the most important skill we need to exploit to be effective.