Is it possible to lose your client’s business because you have done too good of a job for them? Should you intentionally underperform in an attempt to keep the client longer?
Being managed by the client doesn’t mean that you’re simply an order-taker. Active management by the client tends to ensure better results and stronger relationships.
Learning new skills to better serve your clients
How can you make virtual meetings and events better?
Using software to build better relationships
When your agency starts working with a new client, chances are they have some existing activities already underway. They have a way of doing things that you need to become part of — or change to make it more to your liking. In this episode of the Agency Leadership Podcast, Chip and Gini talk about
Finding solutions that keep clients satisfied and employees happy
Learning how to smartly extend your tentacles can help get you through employee transitions.
When, who, and how to hire someone to help keep the trains running on time for your client work.
Get better, more consistent results by adding paid, shared, and owned media to the mix.
Chip Griffin founded the Small Agency Growth Alliance (SAGA) to help PR and marketing agency owners achieve their goals.
